While working in America, a highly respected physician - and a British citizen -
was killed in a traffic accident. His widow rented with Yourstay in order to
have London lodging from where she would organized a memorial service, tend to
business affairs, and welcome friends. The total lack of concern by Yourstay as
they victimized and defrauded this lady sets a new level which goes beyond
even the expected ethicless standards of that business. (Just one example;   the renter reported that Yourstay, evidently recognizing that a refund would be more difficult to acquire, refused to accept any credit card, and made her pre-pay the entire rental with a cashier's check.)
We do not have permission to post this rental report as the writer desired to first provide Yourstay with the opportunity to respond to her complaints.