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While working in America, a highly respected physician - and a British citizen - was killed in a traffic accident.  His widow rented with Yourstay in order to have London lodging from where she would organized a memorial service, tend to business affairs, and welcome friends.  The total lack of concern by Yourstay as they victimized and defrauded this lady sets a new level which goes beyond even the expected ethicless standards of that business.  (Just one example;   the renter reported that Yourstay, evidently recognizing that a refund would be more difficult to acquire, refused to accept any credit card, and made her pre-pay the entire rental with a cashier's check.)

We do not have permission to post this rental report as the writer desired to first provide Yourstay with the opportunity to respond to her complaints.